Why redesign a Website that works perfectly?

‘If it ain’t broke, don’t fix it’ goes a famous saying. When I was chatting with someone in office a few days back, we had a conversation around the changing User Interfaces and User Experiences in the modern applications (commonly called as the UI/UX in Tech lingo). The conversation was more focused on why customers resist change and are comfortable with the older UI however crappy it might be. A small conversation it was, but triggered thoughts in me as I had been pondering around this point in the recent past.

If you are in India, there is a good probability that you would have used IRCTC website at least once in the recent past to book train tickets. CRIS (Centre for Railway Information Systems) took a major initiative to revamp the IRCTC booking website and make the website feature rich and improve the User Experience. It was well known that older website was not so great, but it got the job done and people got used to it. The newer website took some time to get used to and more importantly there was only one key question around, ‘Where do I Login?’ For some reason, IRCTC decided to focus on new bookings and threw up the journey details right at the centre of the page and Login went somewhere into some menu. For a lot of people who just wanted to cancel the tickets, they were not able to find the Login and had a horrid time. The earlier website started with a Login.  It might have been heavily inspired by the Redbus/Makemytrip websites, but the purpose is not the same. Today they have kept a red coloured Login button right at the top. But why change something that was working perfect?

When you design a new webpage or website, UI/UX takes the precedence. The impression you create, the placement of information and buttons, the fluidity and the navigation matters. But when you already have a solid user base who is comfortable with the interface, it is necessary to think much before changing the way things work.

Cricinfo has been another example in the recent past. Cricinfo has been a goto website for any cricket lover for a long time since we started tracking matches on the web. Famously their servers crashed the day Sachin scored the first double century in ODI. That’s the traffic they had. Ever since, CricBuzz came into picture with increased focus on Mobile App, a lot of users went switching over. Cricinfo decided it was time to revamp the website to fit into any gadget and became increasingly cluttered. It took more time to open the website, the commentary often doesn’t loads properly. Comments in the articles were one of my favourite features. There were only a handful of readers, but you knew most of them and looked forward to reading their perspective. Cricinfo decides that the volumes are not enough. When I tried to reach out, I get a reply that I can still comment on Facebook. Why move from a smaller intelligent sect to a larger garbage sect? There goes the user experience! The only good thing with Cricinfo now is that they still have quality reports from Sidharth Monga, Andrew Miller, Daniel Bretig, George Dobell and the likes.

More often than not, companies design new websites and believe that the features are intuitive enough for the user to figure out on their own. Around 2 years back, Airtel revamped their website with a lot of focus on material design and fresh icons. Earlier, there was a clear ‘Login’ button available and I was lost for a few weeks as to where it has gone. Only when someone randomly told me that they have replaced the wording to a person Icon, I realized that it is still in the same old place.

Quora is another example of consistently changing UI. The prime components of Quora is quite simple – Questions, Answers, Topics, Upvote, Downvote, Share, Search. The UI team are an enthusiastic bunch who cannot retain the design for a few months together. They move buttons from one place to another, replace words with icons, bring new icons and get back to word. Interestingly there a few questions in Quora itself as to why the platform has got such inconsistent UI.

Gmail has a good example of how to alter the User Interface without affecting the User Experience. They provide a guided tour when they get into a new interface. They still enable you to retain the older version for sometime before it is scrapped. And the core of the design remains the same. The wordings still remain the same and most of the times are the same place. You don’t suddenly start searching for old features.

Quite often, the software providers allow you to use the older version for a longer timeframe even after launching a new interface. The issue is that they donot let you flow smoothly from the older interface to the newer one. They don’t provide you with guided tours or guided trainings. And in most cases, the revamp is hard to adapt too.

While the purpose of revamping the UI will be to increase adoption and satisfy the user community, more often than not, it leads to the opposite.

Happy Reading!

Tales of Old and New Madras - S. Muthiah - Book Review

Tales of Old and New Madras by S. Muthiah

My rating: 4 of 5 stars

Landing upon this book was a pure chance. I was randomly browsing through the Amazon's monthly kindle deals and ended up purchasing this gem for a cheap price. The book is authored by S. Muthiah the famous Madras writer and the man behind the organization of Madras Day celebrations in the recent years. This is not a book written in a single flow, but is a collection of 38 articles written by the author in various instance at various lengths. Strewn together, the book brings the stories of Madras from its founding days to the recent fiasco of the new Assembly building.

The first chapter starts with how Francis day got the land for Fort St. George by combining two villages back in 1639. To placate the Village headman Madarasen and the ruler Chennapa Nayak, he decided to name the fort as Madarasapatnam and the surrounding colony as Chennapatnam - the names of which has created controversies in the later years. After this interesting chapter, the book enters into a few articles on how rules were established in the settlement based on first reported Murder, a Rape Accusation and how Sheriffs were setup in the settlement. These chapters appear extended and creates a lull in the book, given the disconnect with the modern day.

After this comes the articles of late 18th and early 19th centuries, which are interesting. They cover pieces of famine relief (Cyclical rains seems to have been a eternal worry for the state), a few historical buildings, the Club House and the beginning of Engineering institute in the city. The author seems to have a critical remark of how the College of Engineering, Guindy has been let down off late, given how great it was an institute in the early days.

Then comes the tales of late 19th century which is the most interesting part of the book given that the city has attained a remarkable shape in this part and most of them remain intact today. These parts covers the tales of the Indo Sarcenic architecture of the old buildings, the formation of the Marina Promenade, construction of the Madras Harbor, the formation of Theosophical society and my most favorite part of the book - the Chepauk Cricket Stadium. It is indeed sad that the local cricket administrators have ignored the history of the ground completely in the name of modernization. How great it would have been to have an antique cricket museum or hall in the ground reflecting the long tenure of cricket here.

The book deals with various firsts in the city - Telephone Exchange, Bank, Movie Theaters, Studios, Newspaper, Magazine and looks into the history of how a few failed, while a few went on to become household names like Ananda Vikatan or The Hindu. The book then looks into the life of few famous personalities to have come from the city - the math genius Ramanujam and how prodiogious and unfortunate he was (he died when he was just 33), Kalakshethra founder Rukmani and how she found discovered and made Bharata Natyam popular, the Woodlands hotel founder K. Krishna Rao and how he setup the entire business, Thiru. Vi. Kalyanasundaram and his tryst with Labour Unions.

In the final part, the author briefly touches upon the major political events of the recent times - the death of CM Annadurai and MGR - their rise to power and in the process he covers the history of Justice Party, Dravida Kazhagam, DMK and ADMK. It is certainly indulging to read about the party in 1940s and 1950s and how they came to the current state.

The flipside of the book is that the author has just compiled the articles he has written at various points of time. This drives the lack of continuation at certain points of time and also lack of depth in some articles. The other effect is that certain portions keep getting repeated like there are lot of instances where the establishment of Justice party is meted out.

The book gives lots of interesting anecdotes all along. An entire chapter is dedicated to the rise of Indian English and how even the the Britishers had established a dictionary for that. The author keeps lamenting the fact that we have forgotten the Englishmen who established various institutions and facilities in the city. He is also critical of the modern day governments for not preserving the history. The author also brings the fact a lot of rules that forms the core of our country were actually established in this city in the founding days.

There is so much of history in Chennai, but so little a current generation Chennaite would know. This is a must read book for any History buff from this part of the country.

View all my reviews

A trip to Jogja - Part 2: Spectacular Borobudur!

Hi Guys,

To read A trip to Jojga - Part 1: The 9th Century Prambanan Temple, click here.

Borobudur has a famous Sunrise tour which is supposed to give a spectacular view of the sunrise amidst the mountains, but with the rains I decided it was not worth making it. After waking up at 6 am, the walk to the temple was took 10 minutes. A group of foreigners were coming back down the temple stairs after completing the Sunrise tour. A large chunk of school kids had come in for touring the temple.

The famous Buddha statue amidst stupas and the picturesque mountain behind!

A view from the top of the temple

A view from the side of the temple

While Prambanan temple is largely a Hindu architecture, the Borobudur temple is slightly different. The temple’s structures is more like a large cube with layers of squares inside. Constructed in 9 layers with 118 meters width a 35 meters height, the outer six are squares and inner three are circular with bell shaped stupas around. There are 72 small stupas and one giant central piece. Apparently, this temple was also built in 9^th century, probably before the Prambanan temple by the rival Sailendra Dynasty. And the temple was abandoned and rediscovered in the recent centuries. Indonesian Government has taken special interest in restoring the temple to show the world that they value their culture and are secular in nature.

The Rain Starts and the Umbrellas are out on rent!

One of the many Buddha Statues

As I reached the top of the temple and was having a look at the surrounding mountains and fields, the sky opened up and it started raining. And I having forgotten by Umbrella at the room had no choice but to take shelter at one of the pillars. And some Bollywood fanatic locals came up to take a picture – there a quite a few words that you will keep hearing across in Indonesia – it includes Shah Rukh Khan, Kuch Kuch Hota Hai, Ahchaa, Nahi… And as rain was not relenting, I took an Umbrella on rent (interesting business) for IDR 10,000 from the base. And then I began my walk up again to the top. After spending some time seeing the numerous Buddha statues around and taking a stroll through each of the layers which contains relics from the life of Gautama Buddha, I walked down. On the best of days with no rain, I believe one can sit in the top and enjoy the mesmerizing views around.

One of the many relics in the nine layers depicting the life of Gautama Buddha!

And one Selfie with the stupas amidst the rain!

Similar to the Prambanan temple, the complex is huge and there a lot of activities to do. Early in the morning, most of the souvenir shops were just being opened. And a chunk of tourists had started pouring in. Coming back to the guest house and munching on the no meat Nasi Goreng and feeding fishes in the paddy fields, it was time to head back to Jogja. This time, decided to take the local bus from Borobudur to Jogja. It costed IDR 25,000 a fraction of the Grab trip. The bus was as good as a rural Indian bus and the driver took his own sweet time to drive. Driving through some small towns and across rivers, we reached Jogja a little later than 1 pm.

The paddy fields behind the guest house. How peaceful life is here!

After having completed the main objective of the tour, it was time to have a look at the Jogja’s Royal Place called Keraton and a dutch time swimming pool in Taman Sari. And then I hit the traditional and classic shopping street of Jogja – Jalan Malioboro. After a stroll across, spent some time in souvenir purchase in the shop of Hamza Batik. After watching the local street vendors cook and the vintage street architecture, it was time to leave the lovely city.

One of the pools in the colorful Taman Sari - a swimming pool from the earlier centuries

The traditional Malioboro Street with a lot to shop!

The Batik drawing technique demonstrated live in Hamzah Batik store

And some Satays being prepared on the fly

As night falls, it is time to leave the wonderful city!

There is a lot more in Jogja than just the temples. There are few spectacular beaches to the west of the city, a few volcano treks around, an amazing cave visit is also there. All in all, to cover and enjoy Jogja in detail, you will need atleast 4-5 days with you which is a luxury.

Happy Reading!!!

A trip to Jojga - Part 1: The 9th Century Prambanan Temple

Hi Guys,

Indonesia is a large country with quite a lot of tourist places around the islands. Yogyarkata (pronounced Jogjakarta and often called as Jogja) occupies a key place in the hearts of the local Indonesians for the cultural heritage and amazing food the place offers. I decided to visit Jogja over a weekend back in March during my stay in Jakarta. The main aim of the trip was to cover the two major UNESCO sites – Prambanan and Borobudur Temples.

Hence, the first stop was Prambanan Temple. Situated at around 8 km from the Airport, I took a Transjogja bus to the temple. Prambanan temple (Candi Prambanan in local) is one of the giant Hindu temple complexes in the world. Constructed in the 9^th century by Sanjaya Dynasty as an answer to the Buddhist Borobudur temple, the scale and magnitude of the temple is spectacular. Supposedly, there were a total of 240 temples in the complex. Can you believe it? Of course, not all of them were big. The biggest of all of them is dedicated to Lord Shiva and is 47 Meters tall. There are two other 33 Meters tall temples dedicated to Lord Brahma and Lord Vishnu. Naturally, the temple is called a Trimurti temple. Apart from the three major structure, there are quite a few tall temples dedicated to the vehicles of the Gods and smaller shrines dedicated to Goddess Saraswati and Laxmi. And there are 224 smaller temples surrounding the perimeter, most of which have been destroyed today.

A Side view of the Temple Complex

The three main temples from Behind -
On the Extreme left is the temple for Lord Vishnu, the one is the center if for Lord Shiva and the extreme right is of that of Lord Brahma

One of the flank temples

The temple complex is large and you have to be prepared to walk around a lot. The entrance fee is expensive. A combined pass to Prambanan and Borobudur temple costs USD 40 or IDR 540,000 (Indonesian currency can drive you crazy!) The temple was filled with a large number of local tourists, particularly school kids. Quite a few school kids flanked me as they were given an assignment to interview a foreigner.  After dictating the pre written questions and recording my answer, they wanted a photograph (Another thing you will come across is that kids will want to take photos with you, similar to how the Indian kids flank around  foreigners for a photograph).

The peripheral temples are damaged beyond restoration

A statue of Lord Ganesa in the Shiva temple

On an overcast day, it was humid and tiring to climb around all the temples to see the statues. The temple walls are filled with descriptions of Ramayana and Bhagavat Geetha. A large credit has to be given to the Dutch rulers and later the local Government for restoring the temple. The temple is in a very unstable zone with frequent Earthquakes and is also in a close proximity to many volcanoes around.

The temple is flanked with inscriptions of Ramayana - here is one of them with Lord Ram

Monument describing Earth Quake

And the fallen tower

By the time I was done with the main complex, I was tired and was not prepared to roam around the other three Buddhist Candis around in the same complex. On a good day, you can spend half a day around in this place roaming around temples, taking pictures from a few photographic points, renting a bicycle, visiting the museum and crawling through the local souvenir shops. There is also a spectacular Ramayana Ballet performance organized at regular intervals. Unfortunately, I was not able to attend them.

A Silhouette of the temples on an overcast day

After getting a few souvenirs, it was time to get to Borobudur. Booking a Grab from Prambanan made it an easy journey at a cost of IDR 145,000. Borobudur is 40 kms from Prambanan temple and after taking a stroll through the paddy fields and villages, we hit the highway. And Indonesia’s rainy season started the show. It was raining heavily and densely. Effectively, it took 2 hours to reach Borobudur where I had booked a home stay for the night. After having a no meat Nasi Goreng (Fried Rice) and some Chocolate Milkshake, I hit the bed.

The plan was to get up early in the morning and visit the temple before the tourist crowd hits in.

Click here to read Part 2 - Spectacular Borobudur!

Happy Reading!!!

A Visit to the Great Living Chola Temples!

Hi Guys,

Wish you a very Happy New Year 2018! I’m here back with another post on my recent mini trip across three famous ‘Great living Chola temples’ as referred by UNESCO. It was an adhoc trip and it turned out to be a great one.

Day 1 – Train to Kumbakonam and Sunset at Gangai Konda Cholapuram

I started by journey via Cholan Express to see the temples built by the Cholans. This train is one of those rare trains in Indian Railways which doesn’t run on optimal passenger load thanks to the presence of sleeper and AC coaches in a daytime train. So, it is a suitable train for Adhoc trips. Nevertheless, let me skip the train journey and focus more on the temples.  The train was an hour late as it reached Kumbakonam on the verge of 3 pm. It meant that I had to cut down Darasuram from Day 1 and keep it for day 2.

I kept my backpack in a nearby Hotel and got into a bus for Gangai Konda Cholapuram which is approximately 40 kms from Kumbakonam. The trip has a scenic dam on the way across Kollidam River. The dam has an island called ‘Anaikarai’ in between and the bridge on either side is one way which means vehicles have to stop on one side and wait for their turn. It was around 5.30 pm by the time I reached Gangai Konda Cholapuram.

Gangai Konda Cholapuram was built by Rajendra Cholan after he expanded his kingdom till the branches of the mighty river Ganga. He constructed the imposing temple here and moved the capital city to this place. A look at the place today and you will see it as nothing more a giant temple amidst a village. It is hard to believe a mighty kingdom was ruled out of this place once.

The Silhoutte of Gangai Konda Cholapuram amidst Sunset

The temple is completely built out of stone as are the other two temples. The temple’s main tower is the heart of the whole architecture. It is built very similar to the Thanjavur temple, but the key difference is that after the first two layers, the structure is more spherical in nature as against the tapering square in the Thanjavur temple. Incidentally, the temple is also named as Brihadisvara temple in line with the temple at Thanjavur. The temple has a giant Shiva Lingam and is a very peaceful temple with very little crowd around. The peace adds to the mystical feel of the temple. Outside the temple, the landscape is well maintained by ASI with lawns and trees attracting hundreds of pigeons and parrots. At Sunset, there was constant screeching from the parrots as they were settling down. Apart from the main temple, the surrounding complex has been destructed over time. After strolling across till sunset, I took a bus back to Kumbakonam and stayed there for the night.

The giant tower in Gangai Konda Cholapuram!

The big Nandi Statue and temple Flagstaff

Day 2 – Darasuram and Thanjavur

After thinking of starting as early as 6 am in the morning, I slept off and got ready by 7 am. Darasuram is a Suburb of Kumbakonam and is only 2-3 kms away from the main town. It was around 7.45 am when I reached the deserted temple. The temple is constructed a bit lower than the surface which means that you have to climb down a few steps and get into stagnant water (from the rains) to get inside the temple. Since, the temple is below surface level, water keeps creeping in through the stone floor, which has resulted in Algae bloom and not so pleasant odour.

This temple known as ‘Airavateswara Temple’ was built by Raja Raja Chola II in the 12^th century. The temple is said to be a much bigger complex with seven streets. However, only the main complex is present today. The temple is dedicated to Lord Shiva. As I went in so early, the priest was yet to come and he came leisurely after 8 am, by when a few tourists had come. So, a late start did help the process.

The temple is not as magnificent as the other two in terms of size, but it makes up with the intricate carvings on stones across the temple. For this reason, the temple reminded me of the Vittala temple in Hampi.

Darasuram temple entrance, which is a few feet below the ground level

The Chariot Shaped temple that reminded me of Vittala temple in Hampi

Those Intricate Stone Carvings!

I then came back to Kumbakonam, had my breakfast and started to the biggest and famous of the three temples in Thanjavur. After a bumpy ride, I reached Thanjavur around noon. Unlike the earlier two temples, this one was bristling with crowd and in particular lot of tourists had arrived at the complex.

This temple was constructed by the famous king Raja Raja Chola I in earlier 11^th century and recently the temple celebrated its 1000^th Anniversary. Named Birhadesvara which means the ‘Big Shiva’, the Shiva Lingam in the temple is huge fittingly. The temple is more famous for the giant Nandhi statue at the entrance and the colossal tower in the centre of the temple. The main tower is 16 storeyed with 13 of them tapering towards the top. The centre piece is the giant monolithic stone which completes the tower. It is an architectural wonder considering the grandeur and age of the temple.

Unlike the other two temples, this temple was significantly improved by the later Nayak rulers adding more sanctums and idols to the temple. Chief among them is the gigantic monolithic Nandhi statue at the temple’s entrance. It’s amusing that Raja Raja Chola’s son left this magnificent city and temple to construct a new capital at Gangai Konda Cholapuram. Had it not been for the later Nayaks and Marathas, Thanjavur too might have faced the same fate of the other two temple towns.

Unlike the other two temples, the main temple in Thanjavur had two giant entrance doors!

The magnificent temple complex!

Elephants and Horses carved on stones seems to be a common thing across the temples!

Not just the main tower, the other towers in the temple too are large and filled with intricacies which makes the complex an amazing one!

History is interesting! Cities that flourished once upon a time have fallen down big time today. While some like Thanjavur are still surviving albeit not to the full flurry, cities like Hampi or Gangai Konda Cholapuram have vanished. Forests and deserts have become big urban clusters today. Who knows what would happen to these cities tomorrow?

On that thought, I left Thanjavur and went to Srirangam before boarding a train back to Chennai!

Happy Reading!